DISTANCE SALES AGREEMENT

ARTICLE 1- PARTIES

1.1. SELLER:
Title: ANIVA EV PRODUCTS MET. SINGING. VE TİC. LTD. STI.
Address: Gebze Plastics Organized Zone 7th Street 41400 Gebze-Kocaeli
Turkey Telephone: 0262 751 21 94
Fax: 0262 751 21 98
Mersis Number: …………
Customer Service Telephone: …………
Customer service
E-mail: aniva@aniva.com.tr
Product Return Address: …………


1.2- BUYER:

Name/Surname/Title:
Address:
Telephone:
E-mail:
TR Number:

ARTICLE 2- SUBJECT:
This Distance Sales Contract has been drawn up in accordance with the Consumer Protection Law and the Regulation on Distance Contracts. The subject of this contract; It is the determination of the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, and which the BUYER has ordered electronically from the website www.aniva.com.tr.

ARTICLE 3- INFORMATION ON THE CONTRACTUAL PRODUCT, PAYMENT AND DELIVERY: In this section, the basic features of the contract product or products, payment and delivery issues are explained. The basic features of the goods or services are available at www.aniva.com.tr, you can review the basic features of the product here. The BUYER is obliged to pay if his order is approved.

3.1. The name, quantity, sales price including VAT, payment method and basic characteristics of the goods or services subject to the contract are as follows:

History :

Product Name Quantity Total Price

Shipping Amount: 0

The type and type, quantity, brand/model color of the products are as stated above.

Payment method:
Delivery address:
Total amount to be paid:


3.2. On the other hand, due to the fact that the forward sales are made only with the credit cards of the Banks, the BUYER shall confirm the relevant interest rates and the information about the default interest separately from the bank, and that the provisions regarding the interest and default interest shall be applied within the scope of the credit card agreement between the Bank and the BUYER in accordance with the provisions of the legislation in force. accepts, declares and undertakes. In accordance with the provisions of the current legislation, the SELLER has no obligation regarding the credit card agreement and other agreements between the relevant bank and the BUYER; The SELLER shall not be held responsible for any disputes that may arise due to the use of the credit card as a means of payment in the purchase of the product.

3.3. Delivery Type and Address:

Delivery address :
Delivery Person:
Billing address :

Packaging, shipping and delivery costs are covered by the BUYER. The shipping fee is 0 TL and the shipping price is added to the total amount of the order. It is not included in the product price. The delivery will be hand-delivered to the BUYER's address stated above through the contracted cargo company. Even if the BUYER is not at the address at the time of delivery, the SELLER will be deemed to have fulfilled its performance fully and completely. Therefore, the SELLER is not responsible for the damages and expenses caused by the BUYER's late delivery and/or non-delivery of the product. The SELLER is responsible for the delivery of the product subject to the contract in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

ARTICLE 4- GENERAL PROVISIONS:
4.1. The BUYER declares that he has read the preliminary information about the product subject to the contract on the website www.aniva.com.tr and has received the necessary confirmation in the electronic environment.
4.2. The product will be delivered within 30 (thirty) days at the latest from the contract date. All responsibility belongs to the SELLER until the delivery of the product. However, if the consumer has requested that the product be sent with another carrier, the SELLER is not responsible for any loss or damage that may occur after the delivery of the goods to the relevant carrier.
4.3. If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
4.4. The SELLER is responsible for the delivery of the product subject to the contract in a sound, complete, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.
4.5. For the delivery of the product subject to the contract, the price of this contract must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
4.6. If the relevant bank or financial institution does not pay the product price to the SELLER due to the unfair or illegal use of the BUYER's credit card by unauthorized persons after the delivery of the product, the product must be sent to the SELLER, provided that the BUYER has delivered it to him.
4.7. In case of defective (defective, defective, etc.) products sold with or without warranty certificate, or in case of malfunction or deterioration within the scope of warranty and conditions, the products in question can be sent to the SELLER for the necessary repair to be made by the authorized service, in which case the shipping costs will be covered by the SELLER.
4.8. In order for the returns to be processed, the relevant sections of the invoice with the return section must be filled in completely and returned to us together with the product after it has been signed.

ARTICLE 5- RIGHT OF WITHDRAWAL AND RETURN PROCEDURE The BUYER has the right to withdraw from the contract by refusing the product or products subject to this contract within 14 (fourteen) days without assuming any legal or criminal responsibility and without giving any reason. The period of the right of withdrawal, in contracts related to the performance of service, the day the contract is established; In contracts for the delivery of goods, it starts on the day the consumer or the third party determined by the consumer receives the goods. However, the consumer may use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods. In determining the period of the right of withdrawal;
a. For goods that are subject to a single order and delivered separately, the day the consumer or the third party determined by the consumer receives the last goods,
b. For goods consisting of more than one piece, the day when the consumer or the third party determined by the consumer receives the last piece,
c. In contracts where the goods are delivered regularly for a certain period of time, the day on which the consumer or the third party determined by the consumer receives the first goods is taken as a basis.
You can make your withdrawal notification via the return option on your personal membership page on www.aniva.com.tr before the right of withdrawal expires. The carrier stipulated within the scope of your right of withdrawal is ……………. It is cargo; Details regarding the return are explained in the return option on your personal membership page on www.aniva.com.tr. The products to be returned must be delivered with their box, packaging, standard accessories, if any, and the relevant parts of the invoice that we have sent to you, which includes the return section, must be filled in completely and sent back to us with the product after it has been signed.

The SELLER is obliged to return the total price and the documents that put the BUYER under debt, to the BUYER within 14 (fourteen) days at the latest from the receipt of the withdrawal notification.

The SELLER makes all the repayments specified in the first paragraph at once, in accordance with the payment instrument used by the BUYER and without incurring any expense or obligation to the consumer. (In case the BUYER uses the installment option to the credit card during the purchase, the refund will be made to the bank at once; the Bank's payment of the relevant amount to the Consumer in installments is not a violation of this article)

5.1 Return Procedure: a. Credit Card Return Procedure In cases where the BUYER uses his right of withdrawal, or in cases where the product subject to the order cannot be supplied for various reasons, or in cases where it is decided to refund the BUYER by the arbitral tribunal or court decisions, if the shopping is done by credit card and in installments, the credit card refund procedure The following is as follows: In how many installments the BUYER has purchased the product, the Bank repays the BUYER in installments. After the SELLER has paid the entire product price to the bank at once, in case the installment expenditures made from the Bank's POS are returned to the BUYER's credit card, the requested refund amounts are transferred by the Bank to the bearer's accounts in installments so that the parties involved do not become victims. The installment amounts paid by the BUYER until the cancellation of the sale, if the refund date and the card's account cut-off dates do not coincide, 1 (one) refund will be reflected on the card each month, and the BUYER will pay the installments before the refund, after the end of the installments of the sale, for another month equal to the number of installments he has paid before the return. receivables and will be deducted from existing debts. In the event of the return of goods and services purchased with a card, the SELLER cannot pay the BUYER in cash in accordance with the contract it has made with the Bank. In case of a return transaction, the member workplace, namely the SELLER, will make the refund via the relevant software. Refund to the credit card will be made by the Bank in accordance with the above procedure, after the SELLER pays the Bank all at once. The BUYER accepts and undertakes that he has read and accepted this procedure.
b. Return Procedure in Cash on Delivery/EFT Payment Options Return in cash on delivery/EFT payment options By requesting bank account information from the consumer, transfer to the account specified by the consumer (the account must be in the name of the person at the billing address or in the name of the user member) and in the form of EFT, the entire product price will be paid in one go.

ARTICLE 6- PRODUCTS THAT CANNOT BE USED WITH THE RIGHT OF WITHDRAWAL The consumer cannot use the right of withdrawal in the following contracts:
a. Contracts for goods or services whose prices vary depending on the fluctuations in the financial markets and which are not under the control of the SELLER or the provider.
b. Contracts for goods prepared in line with the consumer's wishes or personal needs. c. Contracts for the delivery of perishable or expired goods.
c. From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene.
D. Contracts for goods that are mixed with other products after delivery and cannot be separated due to their nature.
to. Contracts for books, digital content and computer consumables offered in material environment if protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
f. Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription contract.
g. Contracts for accommodation, transportation, car rental, food and beverage supply, and leisure time for entertainment or recreation, which must be made on a specific date or period.
ğ. Contracts for services performed instantly in the electronic environment or for intangible goods delivered instantly to the consumer.
h. Contracts regarding services that are started to be performed with the approval of the consumer before the expiry of the right of withdrawal.

ARTICLE 7 - DEBT DEBT

In case the parties fail to fulfill their obligations arising from this contract, the provisions of the debtor's default in the Turkish Code of Obligations shall apply.

ARTICLE 8: DISPUTES WITH CONSUMERS' COMPLAINTS AND OBJECTIONS AND AUTHORIZED COURT


8.1. If you have a complaint about your order and/or the product subject to your order and/or your order, you can submit your complaints to the SELLER via the above-mentioned contact information or the contact information specified on the www.aniva.com.tr website. Your complaints will be immediately recorded, evaluated by the authorized units and tried to be resolved, and you will be responded to as soon as possible.
8.2. In addition, the Consumer Arbitration Committees and the Consumer Courts in the SELLER's place of residence are authorized in the implementation of this contract. In the event that the order is fulfilled, the BUYER shall be deemed to have accepted all the terms of this contract and the payment obligation.

SELLER

Aniva Home Products Met. Singing. and Tic. Ltd. Sti.

BUYER